https://zendesk.samisaude.com.br/hc/pt-br 2026-03-31T18:47:28Z https://zendesk.samisaude.com.br/hc/pt-br/articles/20601013785115-Sua-guia-n%C3%A3o-foi-autorizada-Entenda-o-motivo-e-saiba-como-resolver 2026-03-12T16:30:54Z https://zendesk.samisaude.com.br/hc/pt-br/articles/20654985268891-Dificuldades-no-Local-de-Atendimento-Saiba-como-resolver 2026-03-12T17:05:40Z https://zendesk.samisaude.com.br/hc/pt-br/articles/20768194168219-Como-acompanhar-sua-autoriza%C3%A7%C3%A3o-direto-no-app 2026-02-19T17:44:39Z https://zendesk.samisaude.com.br/hc/pt-br/articles/20783968355483-Quanto-tempo-leva-para-a-an%C3%A1lise-da-sua-autoriza%C3%A7%C3%A3o 2026-03-17T17:58:18Z https://zendesk.samisaude.com.br/hc/pt-br/articles/20790907449627-Minha-guia-foi-aprovada-E-agora 2025-03-18T14:28:51Z https://zendesk.samisaude.com.br/hc/pt-br/articles/20795769953947-A-vida-muda-e-seu-plano-Sami-pode-mudar-com-ela 2025-09-23T14:00:51Z https://zendesk.samisaude.com.br/hc/pt-br/articles/20796322007195-Fiz-um-upgrade-no-meu-plano-E-as-car%C3%AAncias-como-ficam 2025-09-23T15:17:07Z https://zendesk.samisaude.com.br/hc/pt-br/articles/21135752731547-Como-cancelar-o-meu-plano-de-sa%C3%BAde 2026-03-05T17:28:01Z https://zendesk.samisaude.com.br/hc/pt-br/articles/21137569276315-Como-adicionar-membros-no-meu-contrato 2026-03-09T13:49:17Z https://zendesk.samisaude.com.br/hc/pt-br/articles/21138686778651-O-que-%C3%A9-Coparticipa%C3%A7%C3%A3o 2026-03-09T19:13:29Z https://zendesk.samisaude.com.br/hc/pt-br/articles/21139093042459-Como-%C3%A9-feito-o-c%C3%A1lculo-da-Coparticipa%C3%A7%C3%A3o 2025-09-23T20:24:42Z https://zendesk.samisaude.com.br/hc/pt-br/articles/21139405173147-Em-quais-casos-n%C3%A3o-pago-a-Coparticipa%C3%A7%C3%A3o 2025-09-23T20:22:15Z https://zendesk.samisaude.com.br/hc/pt-br/articles/21140048141595-Solicita%C3%A7%C3%A3o-de-2%C2%AA-via-de-boleto 2026-03-12T17:24:12Z https://zendesk.samisaude.com.br/hc/pt-br/articles/21140502701083-Como-alterar-o-cart%C3%A3o-de-cr%C3%A9dito-para-pagamento 2025-11-14T21:12:17Z https://zendesk.samisaude.com.br/hc/pt-br/articles/21141114292891-Como-entrar-em-contato-com-o-Time-de-Sa%C3%BAde-sem-um-celular 2024-07-23T19:03:39Z https://zendesk.samisaude.com.br/hc/pt-br/articles/21142811648283-Quero-negociar-a-minha-d%C3%ADvida 2025-11-14T20:29:09Z https://zendesk.samisaude.com.br/hc/pt-br/articles/21146394691483-Como-saber-o-que-meu-plano-cobre 2026-03-12T16:41:16Z https://zendesk.samisaude.com.br/hc/pt-br/articles/21175269237019-O-app-da-Sami-sua-sa%C3%BAde-organizada-em-um-s%C3%B3-lugar 2025-09-23T17:22:25Z https://zendesk.samisaude.com.br/hc/pt-br/articles/21175957209755-Pronto-socorro-online-seu-m%C3%A9dico-de-plant%C3%A3o-sem-sair-de-casa 2026-01-09T02:54:02Z https://zendesk.samisaude.com.br/hc/pt-br/articles/21176174500891-E-se-eu-me-atrasar-para-uma-consulta 2025-09-23T18:05:41Z https://zendesk.samisaude.com.br/hc/pt-br/articles/21182236613659-Como-solicitar-a-minha-carta-de-perman%C3%AAncia 2025-09-23T18:58:17Z https://zendesk.samisaude.com.br/hc/pt-br/articles/21183474877339-Onde-consultar-minhas-car%C3%AAncias 2025-09-23T18:48:41Z https://zendesk.samisaude.com.br/hc/pt-br/articles/21187200934043-Como-agendar-consultas-e-exames-na-minha-rede-credenciada 2026-03-17T17:37:49Z https://zendesk.samisaude.com.br/hc/pt-br/articles/21188203563803-Estou-com-dificuldade-para-achar-parceiro-cl%C3%ADnico 2026-03-12T16:54:27Z https://zendesk.samisaude.com.br/hc/pt-br/articles/21201890092059-O-que-%C3%A9-o-Wellhub-Antigo-Gympass-e-Como-come%C3%A7ar-a-usar 2026-03-30T13:13:20Z https://zendesk.samisaude.com.br/hc/pt-br/articles/21202762595099-N%C3%A3o-consigo-acessar-o-meu-Wellhub-antigo-Gympass-O-que-pode-ser 2026-03-30T13:12:30Z https://zendesk.samisaude.com.br/hc/pt-br/articles/21203324419739-Guia-Completo-Tudo-sobre-o-benef%C3%ADcio-Medipre%C3%A7o 2025-10-16T21:25:36Z https://zendesk.samisaude.com.br/hc/pt-br/articles/21204979767195-Como-cadastrar-um-dependente-na-Wellhub-antigo-Gympass 2026-03-30T13:31:47Z https://zendesk.samisaude.com.br/hc/pt-br/articles/21205868246171-Telemedicina-Sa%C3%BAde-que-te-acompanha-em-todos-os-momentos 2025-09-23T13:59:24Z https://zendesk.samisaude.com.br/hc/pt-br/articles/21207569964827-Fiz-uma-consulta-e-o-a-profissional-da-rede-pediu-um-retorno-Como-devo-prosseguir 2025-11-19T14:48:20Z https://zendesk.samisaude.com.br/hc/pt-br/articles/21211761092763-Sua-carteirinha-Sami-sempre-%C3%A0-m%C3%A3o-no-nosso-app 2025-09-23T16:17:53Z https://zendesk.samisaude.com.br/hc/pt-br/articles/21212104299163-Quem-pode-contratar-a-Sami 2024-07-19T18:20:24Z https://zendesk.samisaude.com.br/hc/pt-br/articles/21212344759195-Por-que-Sami-O-significado-por-tr%C3%A1s-do-nosso-nome 2025-11-19T17:44:50Z https://zendesk.samisaude.com.br/hc/pt-br/articles/21212802331291-A-Sami-%C3%A9-um-plano-de-sa%C3%BAde 2024-07-19T18:17:23Z https://zendesk.samisaude.com.br/hc/pt-br/articles/21216718948123-O-que-acontece-se-eu-atrasar-o-pagamento-do-plano 2026-03-30T13:44:03Z https://zendesk.samisaude.com.br/hc/pt-br/articles/23510664313115-Sua-guia-n%C3%A3o-foi-autorizada-Vamos-reavaliar-juntos 2025-09-23T17:27:02Z https://zendesk.samisaude.com.br/hc/pt-br/articles/24922559899547-Como-eu-pago-o-valor-da-coparticipa%C3%A7%C3%A3o 2025-11-14T21:41:07Z https://zendesk.samisaude.com.br/hc/pt-br/articles/24922729175707-Por-que-o-meu-plano-tem-coparticipa%C3%A7%C3%A3o 2025-09-23T20:27:10Z https://zendesk.samisaude.com.br/hc/pt-br/articles/24923226566939-Qual-o-prazo-para-cobran%C3%A7a-da-coparticipa%C3%A7%C3%A3o-ap%C3%B3s-o-procedimento 2025-11-14T21:36:51Z https://zendesk.samisaude.com.br/hc/pt-br/articles/24923338428187-Se-eu-ficar-internado-a-pago-coparticipa%C3%A7%C3%A3o 2025-11-14T21:33:51Z https://zendesk.samisaude.com.br/hc/pt-br/articles/24923880742811-Pago-coparticipa%C3%A7%C3%A3o-na-utiliza%C3%A7%C3%A3o-do-Time-de-Sa%C3%BAde 2025-09-23T20:16:48Z https://zendesk.samisaude.com.br/hc/pt-br/articles/25177636605979-Como-a-Sami-est%C3%A1-trabalhando-para-reajustar-a-mensalidade-o-m%C3%ADnimo-poss%C3%ADvel 2024-07-03T16:21:39Z https://zendesk.samisaude.com.br/hc/pt-br/articles/25184337269659-Perdi-o-prazo-da-consulta-de-retorno-com-o-especialista-E-agora 2024-08-19T21:49:39Z https://zendesk.samisaude.com.br/hc/pt-br/articles/25186821912347-Consigo-ser-atendido-sem-a-carteirinha 2024-07-24T18:07:40Z https://zendesk.samisaude.com.br/hc/pt-br/articles/25187439941531-O-valor-do-meu-plano-mudou-O-que-aconteceu 2025-11-14T21:26:51Z https://zendesk.samisaude.com.br/hc/pt-br/articles/25836738180763-Seu-plano-Sami-evolui-com-voc%C3%AA-saiba-como-mudar 2025-09-23T19:51:25Z https://zendesk.samisaude.com.br/hc/pt-br/articles/25836826390299-Voc%C3%AA-tem-o-plano-Sami-Sol-Temos-uma-oportunidade-incr%C3%ADvel-para-voc%C3%AA 2025-09-23T15:57:46Z https://zendesk.samisaude.com.br/hc/pt-br/articles/26974664030619-Como-alterar-o-m%C3%A9todo-de-pagamento 2026-01-06T19:47:52Z https://zendesk.samisaude.com.br/hc/pt-br/articles/26979016931483-Como-proceder-em-caso-de-troca-de-CNPJ-para-manter-o-plano-de-sa%C3%BAde 2025-11-13T17:29:11Z https://zendesk.samisaude.com.br/hc/pt-br/articles/27078193944731-O-que-preciso-fazer-para-renovar-anualmente-meu-contrato-com-a-Sami 2024-07-03T20:53:22Z https://zendesk.samisaude.com.br/hc/pt-br/articles/27080154252059-Quando-meu-contrato-%C3%A9-enviado-E-qual-a-dura%C3%A7%C3%A3o 2024-07-03T20:53:19Z https://zendesk.samisaude.com.br/hc/pt-br/articles/27080457415963-Meu-CNPJ-precisa-estar-regular-para-usar-o-plano 2025-09-23T16:46:52Z https://zendesk.samisaude.com.br/hc/pt-br/articles/27083452242203-Como-excluir-membros-do-meu-plano 2025-04-11T12:45:35Z https://zendesk.samisaude.com.br/hc/pt-br/articles/27362789574171-Como-e-quando-pe%C3%A7o-autoriza%C3%A7%C3%A3o-pr%C3%A9via-para-exames-e-procedimentos 2026-03-17T17:28:31Z https://zendesk.samisaude.com.br/hc/pt-br/articles/27362970053787-Como-funciona-uma-autoriza%C3%A7%C3%A3o-de-guia 2025-09-23T15:43:01Z https://zendesk.samisaude.com.br/hc/pt-br/articles/27541453167515-Quando-posso-come%C3%A7ar-a-usar-o-plano 2025-09-23T18:51:30Z https://zendesk.samisaude.com.br/hc/pt-br/articles/27542703811355-Entendendo-a-Cobertura-Parcial-Tempor%C3%A1ria-CPT-estamos-aqui-para-explicar 2025-09-23T17:47:09Z https://zendesk.samisaude.com.br/hc/pt-br/articles/27615444498587-Preciso-agendar-atendimentos-de-pronto-socorro 2025-09-23T17:26:43Z https://zendesk.samisaude.com.br/hc/pt-br/articles/27615540380699-Quando-devo-procurar-o-pronto-socorro 2025-09-23T17:36:22Z https://zendesk.samisaude.com.br/hc/pt-br/articles/27617115273243-Como-usar-o-Token 2025-09-23T18:41:56Z https://zendesk.samisaude.com.br/hc/pt-br/articles/27643232360475-Como-falar-com-o-Time-de-Sa%C3%BAde 2026-03-31T16:29:54Z https://zendesk.samisaude.com.br/hc/pt-br/articles/27644018165403-Seu-Time-de-Sa%C3%BAde-o-ponto-de-partida-para-o-cuidado-especialista 2025-09-23T17:08:39Z https://zendesk.samisaude.com.br/hc/pt-br/articles/27644587744411-Conhe%C3%A7a-o-cora%C3%A7%C3%A3o-do-seu-cuidado-na-Sami-seu-Time-de-Sa%C3%BAde 2025-09-23T17:16:46Z https://zendesk.samisaude.com.br/hc/pt-br/articles/27644986935579-Seu-Time-de-Sa%C3%BAde-tamb%C3%A9m-atende-presencialmente 2025-09-23T19:22:29Z https://zendesk.samisaude.com.br/hc/pt-br/articles/27645056092187-Qual-o-hor%C3%A1rio-de-atendimento-para-teleconsulta 2024-08-19T21:13:54Z https://zendesk.samisaude.com.br/hc/pt-br/articles/27649878785435-Guia-Completo-do-Seguro-Viagem-Sami-sua-prote%C3%A7%C3%A3o-em-qualquer-lugar-do-Brasil 2025-12-30T15:47:49Z https://zendesk.samisaude.com.br/hc/pt-br/articles/27671389535515-Descomplicando-seus-dados-o-que-s%C3%A3o-dados-pessoais-e-sens%C3%ADveis 2025-09-23T19:30:46Z https://zendesk.samisaude.com.br/hc/pt-br/articles/27671535044891-Descomplicando-a-LGPD-seu-direito-%C3%A0-privacidade 2025-09-23T19:35:46Z https://zendesk.samisaude.com.br/hc/pt-br/articles/27671631367451-Seus-dados-na-Sami-est%C3%A3o-incorretos-Vamos-resolver-isso-juntos 2025-09-23T17:57:58Z https://zendesk.samisaude.com.br/hc/pt-br/articles/27673810166299-Como-posso-obter-informa%C3%A7%C3%B5es-sobre-meus-dados-pessoais 2025-09-23T18:29:51Z https://zendesk.samisaude.com.br/hc/pt-br/articles/27674041002651-Seus-dados-de-sa%C3%BAde-na-Sami-uma-rela%C3%A7%C3%A3o-de-confian%C3%A7a-e-cuidado 2025-09-23T17:39:52Z https://zendesk.samisaude.com.br/hc/pt-br/articles/27674112331547-A-prote%C3%A7%C3%A3o-dos-seus-dados-na-Sami-nosso-compromisso-s%C3%A9rio-com-a-sua-confian%C3%A7a 2025-09-23T19:45:57Z https://zendesk.samisaude.com.br/hc/pt-br/articles/27674151411995-Com-quem-eu-posso-falar-sobre-dados-pessoais-na-Sami 2025-04-10T17:40:08Z https://zendesk.samisaude.com.br/hc/pt-br/articles/29388952903451-De-volta-ao-treino-como-reativar-seu-Wellhub-antigo-Gympass 2026-03-30T13:19:37Z https://zendesk.samisaude.com.br/hc/pt-br/articles/29389378209051-Reembolso-na-Sami-Nosso-modelo-%C3%A9-pensado-para-que-voc%C3%AA-n%C3%A3o-precise-se-preocupar-com-isso 2025-09-23T17:12:06Z https://zendesk.samisaude.com.br/hc/pt-br/articles/29391842671003-Vacinas-um-cuidado-essencial-para-todos 2025-09-23T17:00:09Z https://zendesk.samisaude.com.br/hc/pt-br/articles/32647923237019-Como-solicitar-a-segunda-via-do-boleto-Qualicorp 2025-09-23T20:02:33Z https://zendesk.samisaude.com.br/hc/pt-br/articles/32648716201883-Como-solicititar-Informe-de-Rendimentos-para-declara%C3%A7%C3%A3o-do-Imposto-de-Renda-com-a-Qualicorp 2025-09-23T19:34:18Z https://zendesk.samisaude.com.br/hc/pt-br/articles/32648723511323-Como-alterar-o-m%C3%A9todo-de-pagamento-na-Qualicorp 2025-09-23T20:00:04Z https://zendesk.samisaude.com.br/hc/pt-br/articles/32650102459291-Como-incluir-ou-excluir-dependentes-no-plano-Qualicorp 2025-09-23T19:47:45Z https://zendesk.samisaude.com.br/hc/pt-br/articles/32650940673051-Qual-a-diferen%C3%A7a-entre-a-Qualicorp-e-a-Sami 2025-09-23T19:57:19Z https://zendesk.samisaude.com.br/hc/pt-br/articles/32650964004123-Se-eu-atrasar-o-pagamento-da-Qualicorp-o-plano-fica-bloqueado 2025-09-23T19:37:48Z https://zendesk.samisaude.com.br/hc/pt-br/articles/32650990648091-Como-cancelar-o-meu-plano-de-sa%C3%BAde-com-a-Qualicorp 2025-09-23T19:06:21Z https://zendesk.samisaude.com.br/hc/pt-br/articles/32651004456475-Como-solicitar-altera%C3%A7%C3%B5es-de-dados-cadastrais-da-Qualicorp 2025-09-23T19:42:23Z https://zendesk.samisaude.com.br/hc/pt-br/articles/32672466075547-Como-funciona-a-Coparticipa%C3%A7%C3%A3o-para-planos-Qualicorp 2025-09-23T20:06:05Z https://zendesk.samisaude.com.br/hc/pt-br/articles/32677118452891-Como-solicitar-a-mudan%C3%A7a-de-plano-Cliente-Qualicorp 2025-09-23T19:53:00Z https://zendesk.samisaude.com.br/hc/pt-br/articles/33641874152859-Cirurgia-na-Sami-estamos-com-voc%C3%AA-em-cada-passo 2025-09-23T13:35:35Z https://zendesk.samisaude.com.br/hc/pt-br/articles/33648564923291-Como-funcionam-os-Planos-da-linha-Essencial 2025-09-23T20:42:02Z https://zendesk.samisaude.com.br/hc/pt-br/articles/33674489438363-Preciso-fazer-uma-cirurgia-Como-prosseguir 2025-09-23T18:10:57Z https://zendesk.samisaude.com.br/hc/pt-br/articles/33675978872091-Preciso-fazer-um-exame-complexo-Como-funciona-o-processo 2025-09-23T18:16:10Z https://zendesk.samisaude.com.br/hc/pt-br/articles/33678027855771-O-que-%C3%A9-uma-junta-m%C3%A9dica 2025-09-23T15:48:01Z https://zendesk.samisaude.com.br/hc/pt-br/articles/33992022875035-Imposto-de-renda-o-que-voc%C3%AA-precisa-saber 2026-02-23T15:33:21Z https://zendesk.samisaude.com.br/hc/pt-br/articles/38840401065371-A-Zenklub-mudou-para-Conexa 2025-09-16T15:46:39Z https://zendesk.samisaude.com.br/hc/pt-br/articles/40299479206939-Quais-s%C3%A3o-os-m%C3%A9todos-de-pagamento-aceitos-na-Sami 2025-11-14T20:47:21Z https://zendesk.samisaude.com.br/hc/pt-br/articles/42627476350747-Como-solicitar-medicamentos-orais-e-injet%C3%A1veis-pelo-seu-plano-Sami 2025-10-28T16:22:01Z https://zendesk.samisaude.com.br/hc/pt-br/sections/20639813890971-Quero-informa%C3%A7%C3%B5es-sobre-migra%C3%A7%C3%A3o-ou-mudan%C3%A7a-de-planos 2025-09-23T20:42:02Z https://zendesk.samisaude.com.br/hc/pt-br/sections/20642272721179-Reajuste-e-mudan%C3%A7as-no-valor-do-plano 2026-03-19T12:54:56Z https://zendesk.samisaude.com.br/hc/pt-br/sections/20642317728155-Informa%C3%A7%C3%B5es-sobre-Coparticipa%C3%A7%C3%A3o 2026-03-09T19:13:29Z https://zendesk.samisaude.com.br/hc/pt-br/sections/20642391546779-Wellhub-Antigo-Gympass 2026-03-30T13:31:47Z https://zendesk.samisaude.com.br/hc/pt-br/sections/20642456271387-Medipre%C3%A7o 2025-10-16T21:26:26Z https://zendesk.samisaude.com.br/hc/pt-br/sections/20642520960539-Seguro-viagem 2025-12-30T15:47:49Z https://zendesk.samisaude.com.br/hc/pt-br/sections/21211861904667-Sobre-a-Sami 2025-11-19T17:44:50Z https://zendesk.samisaude.com.br/hc/pt-br/sections/24783645884315-Medicamentos 2025-10-28T16:23:06Z https://zendesk.samisaude.com.br/hc/pt-br/sections/27049247682715-Negocia%C3%A7%C3%A3o-de-d%C3%A9bitos-em-aberto 2026-03-30T13:44:03Z https://zendesk.samisaude.com.br/hc/pt-br/sections/27049353097755-Gest%C3%A3o-de-pagamentos 2026-03-12T17:24:12Z https://zendesk.samisaude.com.br/hc/pt-br/sections/27069649533467-Documentos-e-Quest%C3%B5es-Contratuais 2026-02-23T15:33:21Z https://zendesk.samisaude.com.br/hc/pt-br/sections/27069698509851-Cancelamento-do-contrato 2026-03-05T17:28:01Z https://zendesk.samisaude.com.br/hc/pt-br/sections/27069782153499-Gerenciamento-do-Plano 2026-03-09T13:49:17Z https://zendesk.samisaude.com.br/hc/pt-br/sections/27325686618651-N%C3%A3o-estou-no-local-de-atendimento 2026-03-17T17:58:18Z https://zendesk.samisaude.com.br/hc/pt-br/sections/27364659623963-Estou-no-local-de-atendimento 2026-03-12T17:05:40Z https://zendesk.samisaude.com.br/hc/pt-br/sections/27539658765211-Como-usar-o-plano 2025-12-03T20:49:56Z https://zendesk.samisaude.com.br/hc/pt-br/sections/27547229959835-Coberturas 2026-03-12T16:41:16Z https://zendesk.samisaude.com.br/hc/pt-br/sections/27616503363611-Outras-d%C3%BAvidas 2025-11-19T14:48:20Z https://zendesk.samisaude.com.br/hc/pt-br/sections/27642365997851-Consultas-e-Agendamentos 2026-03-31T16:29:54Z https://zendesk.samisaude.com.br/hc/pt-br/sections/27644548047643-Outras-d%C3%BAvidas 2025-09-23T19:22:29Z https://zendesk.samisaude.com.br/hc/pt-br/sections/27671375064859-Privacidade-e-Seguran%C3%A7a 2025-09-23T19:45:57Z https://zendesk.samisaude.com.br/hc/pt-br/sections/30276606731675-Agendamentos 2026-03-17T17:37:49Z https://zendesk.samisaude.com.br/hc/pt-br/sections/32632711408155-D%C3%BAvidas-gerais-Qualicorp 2025-09-23T20:10:38Z https://zendesk.samisaude.com.br/hc/pt-br/categories/20464487351835-Autoriza%C3%A7%C3%A3o-de-Guia-Consulta 2026-03-17T17:58:18Z https://zendesk.samisaude.com.br/hc/pt-br/categories/20639771058331-Gerenciar-Contrato 2026-03-09T13:49:17Z https://zendesk.samisaude.com.br/hc/pt-br/categories/20642166459035-Pagamentos-e-Cobran%C3%A7as 2026-03-30T13:44:03Z https://zendesk.samisaude.com.br/hc/pt-br/categories/20642282973979-Time-de-Sa%C3%BAde-e-Pronto-Atendimento-Digital 2026-03-31T16:29:54Z https://zendesk.samisaude.com.br/hc/pt-br/categories/20642360910619-Parceiros-Clinicos-Rede-Consultas-e-Exames 2026-03-17T17:37:49Z https://zendesk.samisaude.com.br/hc/pt-br/categories/20642394852507-Benef%C3%ADcios 2026-03-30T13:31:47Z https://zendesk.samisaude.com.br/hc/pt-br/categories/20642493600667-Dados-e-Privacidade 2025-10-30T13:19:02Z https://zendesk.samisaude.com.br/hc/pt-br/categories/25831049017755-Plano-de-Sa%C3%BAde 2026-01-17T00:44:09Z https://zendesk.samisaude.com.br/hc/pt-br/categories/32632632260123-Qualicorp 2025-10-31T06:16:41Z